Omni 20+ 220v

The Omni 20+ is a portable laptop charger that is fast and reliable. Perfect for charging laptops, cell phones, and any other piece of tech you need on the go. It’s the perfect power companion. With high-power capabilities for fast, wireless charging, you can get the benefits of flexible and reliable power from this charging bank no matter where you are.

SKU: OP2HA004

$249.00
30 day returns
1 yr warranty
Free US shipping

Charge everything

100W AC PORT

100W DC PORT

60W USB-C PORT

2X 18W USB-A PORT

10W WIRELESS

TSA Approved

Specs

Specs


General

Weight: 1.35 lbs (611 g)
Dimensions: 5.0″ x 4.8″ x 1.1″ (12.7 x 12.2 x 2.7 cm)
Operating Environment: Temperature 0°C-40°C,Humidity 30-70%,Altitude ≤2000m

AC/HVDC Outlet

Output: 100W, 120V, 60Hz, modified sine wave (230V, 50Hz, modified sine wave EU version)
HVDC Output: 150V (300V for European Version)

USB-C Port

Bidirectional Input & Output Charging
Input: USB-PD, 5V-20V, up to 3A, 45W max
Output: 5V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/3A, up to 3A, 60W max

USB-A Output

Port 1 and Port 2: QC 3.0,5V/3A,9V/2A,12V/1.5A

5.5 x 2.1mm Barrel/DC Port

Bidirectional Input & Output Charging
Input: 5-25V, up to 3A, 45W max
Output: 5-25V, up to 5A, 100W max

Wireless Charging

Output: 10w

Battery
Cell Type: 18650 Li-ion battery

Capacity: 20,000mAh, 71Wh ± 5%

What is included

Omni 20+
100W USB-C Cable
Instruction Manual

Note: Please be aware that this unit is not intended for use with the Omni Power Station. If you require the Power Station replacement unit, kindly contact us at support@omnicharge.co.

Safety

omnicharge_safety_icons-03_480x480

omnicharge_safety_icons-02_480x480

Safety & Handling

Safety & Handling

Warranty Policy

Warranty Policy

Last Updated: November 14, 2023

IMPORTANT: BY USING OMNICHARGE PRODUCT ACQUIRED FROM OMNICHARGE, INC. OR ITS AFFILIATES (COLLECTIVELY, "OMNICHARGE") YOU AGREE TO BE BOUND BY THE TERMS OF THIS ONE (1) YEAR LIMITED WARRANTY ("WARRANTY") AS SET OUT BELOW. DO NOT USE YOUR OMNICHARGE PRODUCT UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY, AND YOU ACCEPT ITS TERMS AND CONDITIONS, INCLUDING THE LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS THEREIN.IF YOU DO NOT AGREE TO THE TERMS OF THE WARRANTY, DO NOT USE THE PRODUCT AND RETURN IT TO PLACE OF PURCHASE WITHIN THE RETURN PERIOD STATED IN OMNICHARGE'S REFUND POLICY.

HOW CONSUMER LAW RELATES TO THIS WARRANTY

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY LAW, OMNICHARGE DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE.

WARRANTY LIMITATIONS SUBJECT TO CONSUMER LAW

TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. OMNICHARGE DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, QUIET ENJOYMENT AND COMPATIBILITY. These disclaimers of implied warranties do not apply if such warranties cannot be lawfully disclaimed under the applicable laws of the customer's jurisdiction. In such cases, the duration and scope of any implied warranties shall be limited to the maximum extent permitted by the applicable law.

WHAT IS COVERED BY THIS WARRANTY?

Omnicharge warrants the Omnicharge-branded hardware product and Omnicharge-branded accessories contained in the original packaging ("Omnicharge Product") against defects in materials and workmanship when used normally in accordance with Omnicharge's Published Guidelines. This warranty is valid for a period of ONE (1) YEAR ("Warranty Period") from the date of delivery of the Omnicharge Product to the purchaser. Omnicharge's "Published Guidelines" include but are not limited to information contained in technical specifications, quick start guides, user manuals, and service communications published or authorized by Omnicharge.

WHAT IS NOT COVERED BY THIS WARRANTY?

Omnicharge is not responsible for damage arising from failure to follow instructions relating to the Omnicharge Product's use.

THIS WARRANTY DOES NOT APPLY: (A) TO CONSUMABLE PARTS, SUCH AS BATTERIES THAT ARE DESIGNED TO DIMINISH OVER TIME, UNLESS FAILURE HAS OCCURRED DUE TO A DEFECT IN MATERIALS OR WORKMANSHIP; (B) TO COSMETIC DAMAGE, INCLUDING BUT NOT LIMITED TO SCRATCHES, DENTS AND BROKEN PLASTIC ON PORTS UNLESS FAILURE HAS OCCURRED DUE TO A DEFECT IN MATERIALS OR WORKMANSHIP; (C) TO DAMAGE CAUSED BY USE WITH ANY THIRD PARTY COMPONENT OR PRODUCT THAT DOES NOT MEET THE OMNICHARGE PRODUCT'S SPECIFICATIONS (OMNICHARGE PRODUCT SPECIFICATIONS ARE AVAILABLE AT WWW.OMNICHARGE.CO UNDER THE TECHNICAL SPECIFICATIONS FOR EACH PRODUCT AND/OR IN THE PRODUCT MANUAL); (D) TO DAMAGE CAUSED BY ACCIDENT, ABUSE, MISUSE, FIRE, LIQUID CONTACT, EARTHQUAKE OR OTHER EXTERNAL CAUSE BEYOND OMNICHARGE'S CONTROL; (E) TO DAMAGE CAUSED BY OPERATING THE OMNICHARGE PRODUCT OUTSIDE OMNICHARGE'S PUBLISHED GUIDELINES; (F) TO DAMAGE CAUSED BY SERVICE (INCLUDING UPGRADES) PERFORMED BY ANYONE WHO IS NOT A REPRESENTATIVE OF OMNICHARGE; (G) TO AN OMNICHARGE PRODUCT THAT HAS BEEN MODIFIED TO ALTER FUNCTIONALITY OR CAPABILITY; (H) TO DEFECTS CAUSED BY NORMAL WEAR AND TEAR OR OTHERWISE DUE TO THE NORMAL AGING OF THE OMNICHARGE PRODUCT; OR (J) IF OMNICHARGE RECEIVES INFORMATION FROM RELEVANT PUBLIC AUTHORITIES THAT THE PRODUCT HAS BEEN STOLEN OR YOU CANNOT PROVE IN ANY WAY THAT YOU ARE THE AUTHORIZED USER OF THE PRODUCT (E.G. BY PRESENTING PROOF OF PURCHASE).

Furthermore, the Warranty provided herein shall not apply to any damage, malfunction, or other issues arising from the use of Omnicharge Products purchased for resale or rental to third parties unless otherwise agreed under the Power-as-a Service (PaaS) solution Omnicharge offers.

If you are unsure about whether the warranty applies to your specific situation or if you are interested in Omnicharge's PaaS solution for rental services, please contact support@omnipower.com.

YOUR RESPONSIBILITIES

Before receiving warranty service, Omnicharge or its agents may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow Omnicharge's procedures for obtaining warranty service. Following warranty service your Omnicharge Product or a replacement device will be returned to you as your Omnicharge Product was configured when originally purchased, subject to applicable updates.

WHAT WILL OMNICHARGE DO IN THE EVENT OF A WARRANTY CLAIM ?

If, during the Warranty Period, you submit a claim to Omnicharge in accordance with this warranty, Omnicharge will, at its option: (i) repair the Omnicharge Product using new or previously used parts that are equivalent to new in performance and reliability, (ii) replace the Omnicharge Product with the same model (or with your consent a product that has similar functionality) formed from new and/or previously used parts that are equivalent to new in performance and reliability. When an Omnicharge Product or part is replaced, any replacement item becomes your property and the replaced item becomes Omnicharge's property. We strongly suggest you to review the online help resources or contact us at support@omnicharge.co before submitting a claim.

WARRANTY SERVICE OPTIONS

WARRANTY SERVICE OPTIONS Omnicharge will be responsible for shipping to the customer after repair/replacement ONLY. The customer is responsible for all shipping/handling charges related to returning the product to Omnicharge. Products must be shipped in their original packaging or otherwise suitably protected to avoid damage during shipping. Omnicharge will not be responsible for any damage incurred during shipment. Omnicharge will only be responsible for packages that are verified as having been received into our warehouse via a shipment tracking number provided by the customer's shipping company. Omnicharge reserves the right to change the method by which Omnicharge may provide warranty service to you, and your Omnicharge Product's eligibility to receive a particular method of service. Service will be limited to the options available in the country where service is requested. Service options, parts availability and response times may vary according to country. You may be responsible for shipping and handling charges if the Omnicharge Product cannot be serviced in the country it is in. If you seek service in a country that is not the original country of purchase, you must comply with all applicable import and export laws and regulations and be responsible for all custom duties, V.A.T. and other associated taxes and charges. Where international service is available, Omnicharge may repair or replace Omnicharge Products and parts with comparable Omnicharge Product and parts that comply with local standards.

LIMITATION OF LIABILITY

EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, (A) OMNICHARGE IS NOT RESPONSIBLE FOR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; OR LOSS OF REPUTATION HOWSOEVER CAUSED, AND (B) UNDER NO CIRCUMSTANCES WILL OMNICHARGE'S AGGREGATE LIABILITY OF ALL KINDS ARISING OUT OF OR RELATED TO YOUR USE OF THE OMNICHARGE PRODUCT, REGARDLESS OF WHETHER ANY ACTION OR CLAIM IS BASED ON CONTRACT, TORT, OR OTHERWISE, EXCEED THE TOTAL AMOUNTS PAID YOU PAID TO ACQUIRE THE OMNICHARGE PRODUCTS. THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS. OMNICHARGE DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY OMNICHARGE PRODUCT UNDER THIS WARRANTY. SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

GENERAL

No Omnicharge reseller, agent, or employee is authorized to make any modification, extension, or addition to this Warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. This Warranty is governed by and construed under the laws of the country in which the Omnicharge Product purchase took place.

Returns Policy

Returns Policy

Last updated: January 3, 2022

This Refund and Return Policy (this "Policy") supplements the Terms of Services of Omnicharge (the "Terms") for your purchases of our Products. Capitalized terms not herein defined shall have the meanings set forth in the Terms.

Return

We appreciate your purchase and hope you are happy with our Products. If you purchase our Products directly from the Website, you may return any Products to us for full refund subject to the terms of this Policy. If you purchase the Product from our distributors, the refund and return of the Products purchased will be subject to the applicable terms provided thereof.

We do not offer refund for any purchases that exceed an aggregate value of $500 or any products purchased for commercial uses as determined in our sole discretion. If our website provides that a product is non-refundable, we will not offer refund for such products. Products that are not refundable may be covered by our Warranty Policy.

Additional non-refundable items:

Free accessories that we provide as part of your purchase

Downloadable software products

Subscription for Smart Center

Discounted Products

Product must return in its original packaging and condition and never been used. All returns must be postmarked within thirty (30) days of the purchase date. Any Product that has been used will not be eligible for any return or refund. All return Products must include all packing material, manuals, documentation, and accessories. Product returned with missing or damaged accessories are not eligible for any return or refund, unless we determine in our sole discretion to accept such return with missing or damaged accessories.

To return your purchased Products, please contact our support team at support@omnicharge.co. Our support team will determine what further action is required. They will give you a Return Material Authorization (RMA) number. You will be solely responsible for the shipping cost of returning the Products. Omnicharge will not accept returns without prior authorization and an RMA number.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned Product. We will also notify you of the approval or rejection of your refund. If we agree to accept any return with missing or damaged accessories, you hereby acknowledge and agree that we may deduct the value of the missing or damaged accessories from the credit issued back to you.

For approved returns your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within thirty (30) days. If you haven't received the refund after thirty (30) days, please contact us support@omnicharge.co.

Returning Goods

We cannot be held responsible for Products damaged or lost in returned shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Products or proof of received return delivery.

Defective Product

Notwithstanding the foregoing, Omnicharge offers limited warranties for defective Products. If you discover what you believe is a product defect, please contact our support team at support@omnicharge.co. If your Product is defective, your Product is covered under Omnicharge's limited warranty set forth below.

View Warranty Policy >>

Engineered For

The Modern-Day Professional

The Omni 20+ is portable and lightweight, with the ability to power several different devices including laptops, cell phones, and
more. Our charger is equipped with a high-powered 100W AC outlet, 60W USB-C port, and fast wireless charging, making it the
perfect power companion for any situation.

Unlimited charging possibilities

100W AC Port

With a full-size wall outlet, The Omni 20+ changing bank offers a flexible power solution for any situation. This 100W AC socket is more than powerful enough to charge laptops, cameras, drones, and more.

100W DC Port

The barrel charging port is also a programmable and adjustable 100W DC output. As a more efficient charging method, it eliminates the need to carry heavy, bulky power adapters. This allows for a lightweight and portable laptop charger that can keep all your devices charged.

60W USB-C Port

With a 60W USB-C port, the Omni 20+ is capable of powering even the most demanding USB-C laptops like Apple, Lenovo, Surface, Dell, and Chromebooks.

2x 18W USB-A Ports

Our QC 3.0 compatible USB-A ports provide top-of-the-line fast charging for phones, tablets, and more. Outputting up to 18W, you can fast-charge many USB-A devices. Auto-shutoff can also be toggled so that small devices like Bluetooth headphones with low power draw continue to charge.

10W Wireless Charging

With 10W wireless charging, you can safely leave your charging cables at home. Our wireless charger supports a wide range of phones and wireless accessories for portable power no matter where you are.

Reliable power for all your devices

Action Camera

8
Charges

DSLR Camera

4
Charges

Smartphone

4
Charges

Drone

2
Charges

Tablet

2
Charges

13" Laptop

1
Charge

Fast and Flexible Recharging

With our fast and flexible charging this portable laptop charger can recharge in under 3 hours. Its pass-through capabilities let you recharge the power bank (input) at the same time as it charges your devices (output).The Omni 20+ charging bank gives you reliable power no matter where you are that can be completely customized to your needs.

Knowledge is Power

No more guessing how much power your devices need or how much power your Omnicharge is providing. Our OLED screen provides smart power readings so you can take better control of your devices power levels, knowing what you need to stay powered throughout the day. The power is in your hands.

Built to Last

Omnicharge solutions are designed with quality and reliability in mind. From our advanced power architecture design to power safety providing reliable use with all your devices. The Omni 20+ is manufactured with high quality electronic components and battery cells.

Take it on the plane

The Omni 20+ can be brought with you in your carry-on luggage. It's capacity (20,00mAh/71Wh) falls well within the Federal Aviation Administration's safety limit of 100Wh.

"The Omni 20+ will allow you to stay connected no matter where your work takes you."

Sam Moskowitz

Cinematographer

"The Omni 20+ allows me to create music anytime and anywhere."

Sonny Remlinger

Musician

"The Omni Ultimate will power your remote office wherever you are."

Gianna Keiko

Photographer

"As a business owner the Omni 20c allows me to set up my office anywhere in the world."

Kathy Xydis

Business Owner

"This is only the second time I had to power it up in a week of full use during a production."

Jason Winn

Filmmaker

"Working on the go has never been easier now that I have Omni 20+."

Patrick Foley

3D Artist

"You're never going to miss the perfect shot if you have the Omni 20+."

Tiffany Alanoori

Photographer

"With the Omni Mobile power bank I'm able to work remotely anywhere in the world."

Collen Henderson

CEO

"The Omni Mobile is the pocket-sized power that I didn't even know that I needed."

Asiel Hardison

Dancer / Choreographer

"Omni 20+ has been a game changer for my content creation."

Will Armijo

Entrepreneur

Customer Reviews

Based on 43 reviews
93%
(40)
7%
(3)
0%
(0)
0%
(0)
0%
(0)
V
Vitor Ponte
Device is Ok

Device is ok, USB-C charge is not compatible with all chargers or cables. For barrel charge you have to have a power brick with at least 3amps, because is not possible to limit the charge power. USB-A and 220v outlet works great. In terms of support, slow answer and they dont provide correct invoice for tax purposes, at least still waiting for it for a couple of weeks.

k
k.
Omni 20+ 220v

My go to travel charger now.... Great product

S
Shaun Quinlan
Super Handy Field Charger.

Bought the Omnicharge 20+ mostly for charging smaller 12v devices like UHF radios and camera batteries while traveling and exploring. Really nice how you can fine tune the DC voltage/amps to suit charging needs, and a lot of other options available in the one device means I can leave a bunch of wall plugs behind. The Omni feels great in hand very well built and has a very simple to use menu system and layout. Only downside is the 240v socket is not Australian/NZ so needs a travel adapter which adds to the bulk and the 240v socket is very flimsy with whatever plug standard it is. Otherwise a very handy compact power bank that will keep pretty much every modern day device powered up.

K
K.J.
So sollten Powerbanks sein!

20000mAh Kapazität auf einem halben Kilo, dazu 100W via DC, um damit beispielweise einen Lötkolben mobil zu betreiben - besser gehts nicht.
Das Wireless-Charging auf der Geräteoberseite lädt zudem dazu ein, die Powerbank präsent auf dem Schreibtisch zu laden, und das Handy drauf zu legen.

F
Ferdinand andreas chandra
Great pow bank

Great pow bank for activity indoor or outdoor👍

Our Community

"This portable powerhouse keeps my devices charged, so I can capture every breathtaking moment and never miss a chance📸"

@xxi..vision

“The next time I’m traveling, I am more confident that my devices will have enough power to last for the day.”

@nvzion

"The Swiss Army Knife of power solutions. They can power pretty much anything, safely and reliably and are built for professional use."

@creativepathfilms

Omni 20 power bank is a revolutionary
power charger that can charge or power
most devices, at the same time

@benji_johnson

"Omnicharge has significantly improved my workflow and lifestyle by providing me with a reliable power source wherever I go."

@egodyne

"Thank you for sending me this fantastic product and I can’t wait to put it to work on my photographic travels!!!!"

@maxbroggiphoto86

Product Information

Specifications

Specifications


General

Weight: 1.35 lbs (611 g)
Dimensions: 5.0″ x 4.8″ x 1.1″ (12.7 x 12.2 x 2.7 cm)
Operating Environment: Temperature 0°C-40°C,Humidity 30-70%,Altitude ≤2000m

AC/HVDC Outlet

Output: 100W, 120V, 60Hz, modified sine wave (230V, 50Hz, modified sine wave EU version)
HVDC Output: 150V (300V for European Version)

USB-C Port

Bidirectional Input & Output Charging
Input: USB-PD, 5V-20V, up to 3A, 45W max
Output: 5V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/3A, up to 3A, 60W max

USB-A Output

Port 1 and Port 2: QC 3.0,5V/3A,9V/2A,12V/1.5A

5.5 x 2.1mm Barrel/DC Port

Bidirectional Input & Output Charging
Input: 5-25V, up to 3A, 45W max
Output: 5-25V, up to 5A, 100W max

Wireless Charging

Output: 10w

Battery
Cell Type: 18650 Li-ion battery

Capacity: 20,000mAh, 71Wh ± 5%

What is included

Omni 20+
100W USB-C Cable
Instruction Manual

Note: Please be aware that this unit is not intended for use with the Omni Power Station. If you require the Power Station replacement unit, kindly contact us at support@omnicharge.co.

Safety

omnicharge_safety_icons-03_480x480

omnicharge_safety_icons-02_480x480

Safety & Handling

Safety & Handling

FAQ

FAQ


1. How long can Omnicharge charge your laptop?


This question is rather complicated since your laptop's power consumption fluctuates a lot depending on if you're gaming or simply browsing the Internet on the laptop. This affects the time and percentage Omnicharge can charge your laptop.

So to simplify the question, we use a more objective method by comparing Omnicharge's battery capacity to the laptop's internal battery capacity. Also considering the efficiency loss of both Omnicharge's conversion circuits and the laptop's power adaptor, the equation of charge percentage is:

Omnicharge's battery capacity / laptop's internal battery capacity * Omnicharge's conversion circuits efficiency * laptop's power supply efficiency

2. What is USB PD?


All USB-C ports on Omnicharge products support USB Power Delivery. USB Power Delivery (or PD, for short) is a unified charging standard that can be used all across USB-C devices. Normally, each device is charged with its own adapter, but with USB-PD, one universal USB-C adapter will be able to power a wide variety of different devices including laptops, tablets, phones and more. USB PD uses voltage profiles that are standardized across PD compatible devices.

Not all USB-C devices use USB PD, but this is mostly a problem with older USB-C devices. Most modern USB-C devices are compatible with USB PD.

3. What's the difference between AC and HVDC?


AC stands for Alternating Current and is the form in which electric power is delivered to your home and workplace. There are many different waveforms of AC and Omnicharge uses the one called modified sine wave, which approximates the pure sine wave AC from your home wall outlets. Omnicharge's modified sine wave inverter has two main advantages over a pure sine wave inverter...

Read full help center article >>

4. Can I charge my Omnicharge anywhere in the world?


The Omnicharge's AC Wall Charger accepts 100V-240V~50Hz/60Hz and can be used anywhere in the world as long as you have the correct adapter to fit your countries socket.

5. Can I carry my Omnicharge with me on the plane?


Yes! Omni 20+ and Omni 20C+ can be brought with you in your carry-on luggage. The capacity of Omni13 (13600mAh/47Wh) and Omni 20 (20400mAh/71Wh) both fall within the Federal Aviation Administration’s safety limit of 100Wh. Please click these links for more detailed information: FAA battery guidelines

What's Included

What's Included


Omni 20+
100W USB-C Cable
Instruction Manual

Warranty

Warranty

Last Updated: November 14, 2023

IMPORTANT: BY USING OMNICHARGE PRODUCT ACQUIRED FROM OMNICHARGE, INC. OR ITS AFFILIATES (COLLECTIVELY, "OMNICHARGE") YOU AGREE TO BE BOUND BY THE TERMS OF THIS ONE (1) YEAR LIMITED WARRANTY ("WARRANTY") AS SET OUT BELOW. DO NOT USE YOUR OMNICHARGE PRODUCT UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY, AND YOU ACCEPT ITS TERMS AND CONDITIONS, INCLUDING THE LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS THEREIN.IF YOU DO NOT AGREE TO THE TERMS OF THE WARRANTY, DO NOT USE THE PRODUCT AND RETURN IT TO PLACE OF PURCHASE WITHIN THE RETURN PERIOD STATED IN OMNICHARGE'S REFUND POLICY.

HOW CONSUMER LAW RELATES TO THIS WARRANTY

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY LAW, OMNICHARGE DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE.

WARRANTY LIMITATIONS SUBJECT TO CONSUMER LAW

TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. OMNICHARGE DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, QUIET ENJOYMENT AND COMPATIBILITY. These disclaimers of implied warranties do not apply if such warranties cannot be lawfully disclaimed under the applicable laws of the customer's jurisdiction. In such cases, the duration and scope of any implied warranties shall be limited to the maximum extent permitted by the applicable law.

WHAT IS COVERED BY THIS WARRANTY?

Omnicharge warrants the Omnicharge-branded hardware product and Omnicharge-branded accessories contained in the original packaging ("Omnicharge Product") against defects in materials and workmanship when used normally in accordance with Omnicharge's Published Guidelines. This warranty is valid for a period of ONE (1) YEAR ("Warranty Period") from the date of delivery of the Omnicharge Product to the purchaser. Omnicharge's "Published Guidelines" include but are not limited to information contained in technical specifications, quick start guides, user manuals, and service communications published or authorized by Omnicharge.

WHAT IS NOT COVERED BY THIS WARRANTY?

Omnicharge is not responsible for damage arising from failure to follow instructions relating to the Omnicharge Product's use.

THIS WARRANTY DOES NOT APPLY: (A) TO CONSUMABLE PARTS, SUCH AS BATTERIES THAT ARE DESIGNED TO DIMINISH OVER TIME, UNLESS FAILURE HAS OCCURRED DUE TO A DEFECT IN MATERIALS OR WORKMANSHIP; (B) TO COSMETIC DAMAGE, INCLUDING BUT NOT LIMITED TO SCRATCHES, DENTS AND BROKEN PLASTIC ON PORTS UNLESS FAILURE HAS OCCURRED DUE TO A DEFECT IN MATERIALS OR WORKMANSHIP; (C) TO DAMAGE CAUSED BY USE WITH ANY THIRD PARTY COMPONENT OR PRODUCT THAT DOES NOT MEET THE OMNICHARGE PRODUCT'S SPECIFICATIONS (OMNICHARGE PRODUCT SPECIFICATIONS ARE AVAILABLE AT WWW.OMNICHARGE.CO UNDER THE TECHNICAL SPECIFICATIONS FOR EACH PRODUCT AND/OR IN THE PRODUCT MANUAL); (D) TO DAMAGE CAUSED BY ACCIDENT, ABUSE, MISUSE, FIRE, LIQUID CONTACT, EARTHQUAKE OR OTHER EXTERNAL CAUSE BEYOND OMNICHARGE'S CONTROL; (E) TO DAMAGE CAUSED BY OPERATING THE OMNICHARGE PRODUCT OUTSIDE OMNICHARGE'S PUBLISHED GUIDELINES; (F) TO DAMAGE CAUSED BY SERVICE (INCLUDING UPGRADES) PERFORMED BY ANYONE WHO IS NOT A REPRESENTATIVE OF OMNICHARGE; (G) TO AN OMNICHARGE PRODUCT THAT HAS BEEN MODIFIED TO ALTER FUNCTIONALITY OR CAPABILITY; (H) TO DEFECTS CAUSED BY NORMAL WEAR AND TEAR OR OTHERWISE DUE TO THE NORMAL AGING OF THE OMNICHARGE PRODUCT; OR (J) IF OMNICHARGE RECEIVES INFORMATION FROM RELEVANT PUBLIC AUTHORITIES THAT THE PRODUCT HAS BEEN STOLEN OR YOU CANNOT PROVE IN ANY WAY THAT YOU ARE THE AUTHORIZED USER OF THE PRODUCT (E.G. BY PRESENTING PROOF OF PURCHASE).

Furthermore, the Warranty provided herein shall not apply to any damage, malfunction, or other issues arising from the use of Omnicharge Products purchased for resale or rental to third parties unless otherwise agreed under the Power-as-a Service (PaaS) solution Omnicharge offers.

If you are unsure about whether the warranty applies to your specific situation or if you are interested in Omnicharge's PaaS solution for rental services, please contact support@omnipower.com.

YOUR RESPONSIBILITIES

Before receiving warranty service, Omnicharge or its agents may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow Omnicharge's procedures for obtaining warranty service. Following warranty service your Omnicharge Product or a replacement device will be returned to you as your Omnicharge Product was configured when originally purchased, subject to applicable updates.

WHAT WILL OMNICHARGE DO IN THE EVENT OF A WARRANTY CLAIM ?

If, during the Warranty Period, you submit a claim to Omnicharge in accordance with this warranty, Omnicharge will, at its option: (i) repair the Omnicharge Product using new or previously used parts that are equivalent to new in performance and reliability, (ii) replace the Omnicharge Product with the same model (or with your consent a product that has similar functionality) formed from new and/or previously used parts that are equivalent to new in performance and reliability. When an Omnicharge Product or part is replaced, any replacement item becomes your property and the replaced item becomes Omnicharge's property. We strongly suggest you to review the online help resources or contact us at support@omnicharge.co before submitting a claim.

WARRANTY SERVICE OPTIONS

WARRANTY SERVICE OPTIONS Omnicharge will be responsible for shipping to the customer after repair/replacement ONLY. The customer is responsible for all shipping/handling charges related to returning the product to Omnicharge. Products must be shipped in their original packaging or otherwise suitably protected to avoid damage during shipping. Omnicharge will not be responsible for any damage incurred during shipment. Omnicharge will only be responsible for packages that are verified as having been received into our warehouse via a shipment tracking number provided by the customer's shipping company. Omnicharge reserves the right to change the method by which Omnicharge may provide warranty service to you, and your Omnicharge Product's eligibility to receive a particular method of service. Service will be limited to the options available in the country where service is requested. Service options, parts availability and response times may vary according to country. You may be responsible for shipping and handling charges if the Omnicharge Product cannot be serviced in the country it is in. If you seek service in a country that is not the original country of purchase, you must comply with all applicable import and export laws and regulations and be responsible for all custom duties, V.A.T. and other associated taxes and charges. Where international service is available, Omnicharge may repair or replace Omnicharge Products and parts with comparable Omnicharge Product and parts that comply with local standards.

LIMITATION OF LIABILITY

EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, (A) OMNICHARGE IS NOT RESPONSIBLE FOR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; OR LOSS OF REPUTATION HOWSOEVER CAUSED, AND (B) UNDER NO CIRCUMSTANCES WILL OMNICHARGE'S AGGREGATE LIABILITY OF ALL KINDS ARISING OUT OF OR RELATED TO YOUR USE OF THE OMNICHARGE PRODUCT, REGARDLESS OF WHETHER ANY ACTION OR CLAIM IS BASED ON CONTRACT, TORT, OR OTHERWISE, EXCEED THE TOTAL AMOUNTS PAID YOU PAID TO ACQUIRE THE OMNICHARGE PRODUCTS. THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS. OMNICHARGE DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY OMNICHARGE PRODUCT UNDER THIS WARRANTY. SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

GENERAL

No Omnicharge reseller, agent, or employee is authorized to make any modification, extension, or addition to this Warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. This Warranty is governed by and construed under the laws of the country in which the Omnicharge Product purchase took place.